This one day workshop is designed to equip delegates with the knowledge and skills needed to become more effective, respected managers when dealing with difficult situations.
What the workshop includes:
- What makes a manager respected?
- How are staff motivated?
- Carrying out a motivational conversation
- Giving positive feedback
- Holding critical conversations to resolve difficult situations
- Early intervention techniques - 'Nip it in the bud'
- Case studies
- An overview of disciplinary procedures
- Action planning
Cost: £78 per person
Contact
Contact Muriel McLeod for more information -
Email: muriel.mcleod@arcuk.org.uk
Tel: 0131 663 4444
WORKING IN PARTNERSHIP
Working in partnership ARC Scotland and in-Control Scotland co-host information events and publish a guide to Self Directed Support.
Read more about our events and guides